What type of payment methods do you accept?
Currently, Killer Buds only accepts eTransfer payments.
Where do you ship to?
We currently ship anywhere in Canada. We do not ship outside Canada.
What type of shipping methods do you offer?
We currently offer Canada Post Express Post which takes roughly 1-3 Days (More to Remote Areas). We charge a $19.99 flat rate for shipping, and free shipping over $149.99.
What is your return policy?
All sales are final. If for some reason you are sent the wrong product or have an issue with your order, please contact our customer support team and we will try our best to resolve the issue.
How do I use a coupon code?
There will be a location to enter the coupon code, within the checkout page.
Can I change or cancel my order?
In this case, please contact our customer support team, and if the package has not been shipped yet, we will work our best to accommodate you.
What happens if I do not receive my package?
Please contact firstname.lastname@example.org and will contact Canada Post, and work to resolve the issue promptly.
Do I have to become a member?
As long as you are 19 or older and a Canadian resident, we do not require you to be a member.